Reduce Freight Cost And Grow Sales With Our End-To-End Ecommerce Order Fulfilment Solutions. Experience the Whale Logistics Distinction with our eCommerce service guarantee on cost effectiveness, easy integration, backed by our award-winning service.
With over 30 years in logistics and handling ecommerce, our freight carriers deliver the best value for your eCommerce business. We guarantee our eCommerce order fulfillment solution will optimize and reduce freight cost for every single order.
Our inventory management service will further streamline your supply chain, and make it easier to focus on your business, so you can maximize your profitability.
Certainty is non-negotiable. We guarantee all orders will be fulfilled and dispatched as per expectations.
Our warehouse and fulfilment team will ensure your customers are getting the best delivery experience, including branded packaging and returns handling.
With a dedicated team for your business, you can expect to be rewarded.
Learn to navigate the many pitfalls, hidden dangers, and complexities in international trade and maximize your profitability.
Foresight matters; explore our tested and proven methods to managing your domestic and international freight and drive industry-leading efficiency
Increase sales and strengthen your cash flows by improving the route to market and effective inventory planning.
Respect earned through results; maximize your profitability.
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It doesn’t matter if you’re just starting out or you’re an import-export giant – you can always benefit from this information which we’ve gleaned from working deep in the trenches on the international freight frontline.
Fulfilling your orders doesn’t have to be time consuming. From our easy order management tools, to our full-service client onboarding process, your eCommerce order fulfilment is in good hands.
Excellence is everything. You’ll have access to the latest logistics technology, with real time information on all your orders. We guarantee our 3PL solution will provide your customers with the best customer service, so you can ensure they’re return customers from the get-go.
Our currency is certainty; our eCommerce services delivers respect earned through results.
Ranked in the top 5 Freight Forwarding and Logistics Company in Asia Pacific, our qualified people will guarantee you professional and creative warehousing & eCommerce solutions, open communication and superior personalized service.
Our family-oriented culture is at the core of our client partnerships; we are here to grow with you and help you maximize your profit, because you can bank on our people.
You get an end-to-end logistics and distribution solution coupled with state of the art tracking technology so you know the exact location of all your stock.
You can print your consignment labels and enable cargo to move from manufacturer to consumer for fast and simple drop shipping processes.
You can enjoy the speed and reliability of our shipping routes and partnerships with companies like Auspost which delivers your stock on time every time.
You can choose from a number of delivery options which suit your timeframes, budget, volume, weight and value of the goods you need delivered.
When you have non-English speaking people in your supply chain it’s easy for mistakes to be made – our team ensures everyone’s on the same page.
Our currency is certainty; we guarantee our eCommerce order fulfilment solutions are the most cost effective solution for your business.
Our technology and easy integration make it simple to upgrade your supply chain whilst keeping customers satisfied, because certainty is non-negotiable.
Awarded for Excellence in Business, we guarantee our eCommerce fulfilment service delivers the best personalized service in the market, because certainty
is a superior solution.
“Thank you Team Whale for all the great work in managing our supply needs during this very busy and complex period. We are very excited about our future with Whale Logistics”
Supply Chain Manager,
Major Retailer with over 60 throughout Australia including On-Line Sales
“We were used to dealing with famous freight forwarders because we wanted certainty, Whale showed us that they were up to the same standards or even better. I don’t have to chase them for information, they communicate with me continuously and exceed my expectations”
One of Australia’s most trusted and well known food company
“We are overwhelmingly happy with Whale amazing service levels. Thank you Whale
and the team behind for delivering an impeccable service”
Large Queensland Based Retailer
“We are super happy with the incredible Customer Service provided by the Operations and Customer Service team. Importing out of Italy & Europe has become much easy for us now”
Lighting Wholesaler to Coles, Bunnings and Woolworths to name a few
“We love the pace of mind they give to our business”
Supply Chain Manager
Australia’s leading Multi-platform publisher
“Whale Logistics continuously out-perform the competition. As an importer with a two
supplier policy moving around 4000 TEU per annum, we have worked with Ryan and the
team at Whale for 3 years, we have not worked with a more professional and passionate
team and Whale is our preferred freight forwarder.”
Supply Chain Manager,
Major Retail Brand with over 60 throughout Australia including On-Line Sales
“I met Ryan 10 years ago when I started my own business, back then I was moving 5
containers a month into Sydney, my business has grown to moving 200 containers a
month and Ryan and the Whale team have been pivotal to my business sustaining its
growth and increasing my bottom line.”
Wholesale and Distributor, Awarded supplier of the year the last two years across two categories by Harvey Norman
“I am on online footwear retailer, I was introduced to Ryan through a mutual connection. Ryan and the team @ Whale have a delivered a global e-commerce solution that increased my sales by 500%, reduced my inventory holding, improved my cash flow and opened new markets that were previously not available.”
“We are so impressed with Whale Logistics services across International Freight and Warehousing that we recommend them to anyone we speak too.”
Large Wholesale and Distribution company in the Energy Sector
“Whale quickly identified our issues and implemented an order management solution that delivered visibility we didn’t know was possible. We are an international company with a head office in North America, our Head Office is now pushing me to implement Whale’s solutions over there. I cannot recommend Whale highly enough.”
Shipping, Marine Sector
Not sure you’re getting the best value out of your logistics operation? Claim your FREE Supply Chain/Logistics ‘Health Check’ & 3-Year Strategy Plan where…
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The internet has really made it possible for anyone to go into retail and merchandising these days. No longer do you need to rent a space for a physical storefront, but you likely still have to work with a warehouse. This ensures your inventory is readily available to consumers once an order has been placed.
E Commerce fulfilment in Sydney is the same as anywhere else in the world: your consumers expect what they ordered quickly. It also has to arrive in good condition, which means you need a warehouse and a distributor you can trust to properly handle your merchandise.
The foundation of your success in E Commerce is determined by user experience. Not only do people expect an easy ordering system through your website, many also expect nearly instant delivery with constant tracking updates. The faster you can ship an ordered item, the better. However, this speed should never compromise the product or the system used for inventory tracking.
Your customers are going to talk to their friends about ordering from you. They can share stories of getting their item quickly and undamaged, or they can talk about how their shipment seemed rushed and arrived dirty or broken. Notice how, in both scenarios, the item got there quickly. If it arrives broken, damaged or showing signs of having been stored in an unclean warehouse, the timing doesn’t matter at all.
The internet makes everything more convenient, and that includes spreading the word about the experience of your business. It’s a bit of a double-edged sword because a bad run with warehouse shipments can leave you with a slew of negative reviews. You may have to respond to these and offer additional goods or services to show the customers, and everyone watching the exchange, that your company does care about their business.
That’s why it’s best to ensure you’re working with a professional company for E Commerce fulfilment. Whale Logistics has more than ten years’ experience in working behind the scenes to ensure adequate shipping and storage of your inventory. We provide order fulfilment for small parcels direct to consumers located along the Auspost network. Thanks to this partnership, we can also help you move wholesale inventory from Asia through any one of four major Australian ports.
Our orders are fully tracked and totally transparent. That means you and the customer will be aware of where the shipment is throughout the journey from warehouse to doorstep. Our shipping and warehouse networks are carefully chosen based on their reach and reliability. That means you can enjoy peace of mind when you ship with Whale Logistics because you know you’re working with good people through every part of the process.
We have an entire team dedicated to getting your shipments from the warehouse to the consumer. Not only that, we can also help you transport merchandise between warehouses or direct from wholesalers in Asia. All of our shipments are carefully tracked and fully monitorable through our website.
That means you can rest easy when you work with us because we take care of everything! Contact us today and we’ll help you redefine how you do E Commerce in Sydney, and we’re sure your customer reviews will improve as a result!
Discover exactly how to run your business in the most efficient, profitable way possible over the next 3-years without paying us a cent.