Your Local Team of Customs Brokerage Experts

Minimize downtime and maximize your profitability with our expert custom clearance services. Experience the Whale Logistics Distinction with our customs clearance guarantee on efficient documentation, maximized duty returns, backed by our award-winning service.

Expert Customs Clearance Agents

Excellence is everything when navigating the complexities of international trade, customs and quarantine requirements.

Our customs brokers have a combined 70 years of experience and will help you navigate the complexities of accurate and timely customs clearance.

Our customs clearance agents will ensure you are not only compliant but achieving the best possible outcome.

Over $1 Million In Duty Returns and Counting

Our currency is certainty. If certainty is important to you, then you’re exactly in the right place. Established in 2015, our customs experts have established Whale Logistics as established Whale Logistics as experts in the customs clearance industry. With over
1 Million in duty refunds and more in savings our expert customs team has helped our clients reduce their costs, increase their sales and maximize profitability.

As winners of Excellence in Business, you can expect to be rewarded by working with the best in the business. Our award-winning team delivers results – You can bank on our people.

Discover the secrets to successful logistics management and the key to excellence

  • International Trade

    Learn to navigate the many pitfalls, hidden dangers, and complexities in international trade and maximize your profitability.

  • Supply Chain Management

    Foresight matters; explore our tested and proven methods to managing your domestic and international freight and drive industry-leading efficiency

  • Sales and Cash Flow

    Increase sales and strengthen your cash flows by improving the route to market and effective inventory planning.

  • Improve Profitability

    Respect earned through results; maximize your profitability.


Follow the link below to sign up to our blog and get a regular dose of freight industry insights which save you time, money and stress.

It doesn’t matter if you’re just starting out or you’re an import-export giant – you can always benefit from this information which we’ve gleaned from working deep in the trenches on the international freight frontline.

Global Network & Reach

Migrate to our pod; with 16 offices in 20 of the largest sea ports in the world, our reach means we can provide a global solution with local expertise.

With over 200 offices and 3,500 experts globally you can plan with consistent reliability, and have certainty your cargo will arrive on time, every time.

Backed By Our Award Winning Service

Our currency is certainty; our freight forwarding service delivers respect earned through results.

Ranked in the top 5 Freight Forwarding and Logistics Company in Asia Pacific, our qualified people will guarantee you professional and creative freight forwarding solutions, open communication and superior personalized service.

Our family-oriented culture is at the core of our client partnerships; we are here to grow with you and help you maximize your profit, because you can bank on our people.

What Can Our Custom Clearance Service Help You With?

Customs Compliance Audits

We can provide you with advice and recommendations prior to importing or exporting so you are well prepared and minimise time spent in quarantine.

Customs Duty Analysis & Reduction Strategies

We will calculate how much customs duty you can expect to pay for your international trade and give you strategies which minimise your expenses.

Tariff Classification Advice

We can help you identify which tariffs will apply to your cargo, how much you can expect to pay and give you advice on how to reduce your costs.

Customs Valuation

We can provide you with advice and recommendations prior to importing or exporting so you are well prepared and minimise time spent in quarantine.

Tariff Concession Applications

You may be eligible for tariff concessions or exemptions depending on your situation. We can advise you of which ones you should apply for to save money.

Free Trade Agreement Advice

We can advise you on whether or not your cargo will be eligible under the Free Trade Agreement so you can better prepare.

Import/Export Industry Incentive Scheme

We will advise you of any import/export industry incentive schemes which you may be eligible for which can save you money and what’s needed to apply.

The Whale Logistics Guarantee

Migrate to our pod, to experience the Whale Logistics distinction today. Certainty is non-negotiable.



Our freight forwarding service is the best solution for your business. Our currency is certainty, and you can bank on our people.



Transparency provides certainty; our Vision platform delivers 360 degrees real-time visibility and automation of your supply chain.



Excellence is everything. With 200 offices across the world, and our network of superior partners, expect to be rewarded.

Here’s What Our Happy Clients Have To Say…