Local Team of Customs Experts

Minimize Down Time And Maximize Your Profitability With Our Expert Custom Clearance Services. Experience the Whale Logistics Distinction with our customs clearance guarantee on efficient documentation, maximized duty returns, backed by our award-winning service.

Experts in Customs and Quarantine

Excellence is everything when navigating the complexities of International trade, customs and quarantine requirements.

Our customs brokers have a combined 70 years’ experience and will help you navigate the complexities of accurate and timely customs clearance.

Our customs experts will ensure you are not only compliant but achieving the best possible outcome.

Over $1 Million In Duty Returns and Counting

Our currency is certainty. If certainty is important to you, then you’re exactly in the right place. Established in 2015, our customs experts have established Whale Logistics as established Whale Logistics as experts in the customs clearance industry. With over
1 Million in duty refunds and more in savings our expert customs team has helped our clients reduce their costs, increase their sales and maximize profitability.

As winners of Excellence in Business, you can expect to be rewarded by working with the best in the business. Our award-winning team delivers results – You can bank on our people.

Transform Your Customs
Operations Today

Discover How To Increase Efficiency And Get Maximum Value Out Of Your Logistics Operation (Valued at $1435) Without Asking For A Cent

Discover the secrets to successful logistics management and the key to excellence

  • International Trade

    Learn to navigate the many pitfalls, hidden dangers, and complexities in international trade and maximize your profitability.

  • Supply Chain Management

    Foresight matters; explore our tested and proven methods to managing your domestic and international freight and drive industry-leading efficiency

  • Sales and Cash Flow

    Increase sales and strengthen your cash flows by improving the route to market and effective inventory planning.

  • Improve Profitability

    Respect earned through results; maximize your profitability.

Transform Your Customs
Operations Today

Discover How To Increase Efficiency And Get Maximum Value Out Of Your Logistics Operation (Valued at $1435) Without Asking For A Cent

Get Insider Tips And Strategies And Freight Industry Trade Secrets

Enter your details below to sign up to our blog get a regular dose of freight industry insights which save you time, money and stress.

It doesn’t matter if you’re just starting out or you’re an import-export giant – you can always benefit from this information which we’ve gleaned from working deep in the trenches on the international freight frontline.

Global Network & Reach

Migrate to our pod; with 16 offices in 20 of the largest sea ports in the world, our reach means we can provide a global solution with local expertise.

With over 200 offices and 3,500 experts globally you can plan with consistent reliability, and have certainty your cargo will arrive on time, every time.

Backed By Our Award Winning Service

Our currency is certainty; our freight forwarding service delivers respect earned through results.

Ranked in the top 5 Freight Forwarding and Logistics Company in Asia Pacific, our qualified people will guarantee you professional and creative freight forwarding solutions, open communication and superior personalized service.

Our family-oriented culture is at the core of our client partnerships; we are here to grow with you and help you maximize your profit, because you can bank on our people.

Transform Your Customs
Operations Today

Discover How To Increase Efficiency And Get Maximum Value Out Of Your Logistics Operation (Valued at $1435) Without Asking For A Cent

What Can Our Custom Clearance Service Help You With?

Customs Compliance Audits

We can provide you with advice and recommendations prior to importing or exporting so you are well prepared and minimise time spent in quarantine.

Customs Duty Analysis & Reduction Strategies

We will calculate how much customs duty you can expect to pay for your international trade and give you strategies which minimise your expenses.

Tariff Classification Advice

We can help you identify which tariffs will apply to your cargo, how much you can expect to pay and give you advice on how to reduce your costs.

Customs Valuation

We can provide you with advice and recommendations prior to importing or exporting so you are well prepared and minimise time spent in quarantine.

Tariff Concession Applications

You may be eligible for tariff concessions or exemptions depending on your situation. We can advise you of which ones you should apply for to save money.

Free Trade Agreement Advice

We can advise you on whether or not your cargo will be eligible under the Free Trade Agreement so you can better prepare.

Import/Export Industry Incentive Scheme

We will advise you of any import/export industry incentive schemes which you may be eligible for which can save you money and what’s needed to apply.

The Whale Logistics Guarantee

Migrate to our pod, to experience the Whale Logistics distinction today. Certainty is non-negotiable.



Our freight forwarding service is the best solution for your business. Our currency is certainty, and you can bank on our people.



Transparency provides certainty; our Vision platform delivers 360 degrees real-time visibility and automation of your supply chain.



Excellence is everything. With 200 offices across the world, and our network of superior partners, expect to be rewarded.

Transform Your Customs
Operations Today

Discover How To Increase Efficiency And Get Maximum Value Out Of Your Logistics Operation (Valued at $1435) Without Asking For A Cent

Here’s What Our Happy Clients Have To Say…

What Will You Get From Your FREE, No-Obligation Supply Chain/Logistics 'Health Check' & 3-Year Strategy Plan (Worth $1435)?

Not sure you’re getting the best value out of your logistics operation? Claim your FREE Supply Chain/Logistics ‘Health Check’ & 3-Year Strategy Plan where…

  • Discover
    We sit down with you to learn about you and your business.
  • Design
    We discuss how you can find cost saving efficiencies.
  • Deliver
    You leave the meeting with confidence on how to improve your profitability through efficient supply chain management.

These free consultations are strictly limited to the first 8 bookings each month so make sure you avoid disappointment and reserve yours today.
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What can an Expert Customs Broker do for your Business?

In business, everything comes down to your ability to balance waste with return. Profits rise when you strike the right balance, but they can drop just as quickly if you don’t have a solid foundation beneath you.  This is especially true if your business moves a lot of merchandise around the World.

There is no trickier maze than the international shipping process. We should know, we’ve been navigating it for a while! For more than 10 years now, Whale Logistics has been helping businesses with customs clearance from Sydney all the way to the other side of the South Pacific. We’ve streamlined the art of international trade using innovative methods, advanced technologies and smart professional partnerships.

Cut Costs with Customs Brokerage from Experienced Professionals

Getting your shipments moving quickly is only one way we can help you reduce waste in your business. Our company works with the best, and that includes our staff of brokers. These individuals live and breathe trade regulations. They know exactly how to reduce the GSTs and duties that easily stack up if you can’t properly find your way around the paperwork.

They also understand the regulations governing imports and exports for major shipping nodes around the world. This means we can help you choose the most sensible routes to get your cargo from point A to B, using cost-efficient and time-appropriate modes of transportation all along the way.

We Navigate the laws and Regulations so you don’t have to

It’s extremely important to understand import and export obligations when shipping internationally. Wood, produce, items from certain areas of origin and other materials may all be subject to different standards at different ports of entry. That’s why you need a highly qualified team working at every level of the shipping process to prevent delays.

You see, getting your shipments through customs is about more than understanding the duties and tariffs involved. It’s also about knowing how to properly claim certain items to prevent long quarantines or holding periods. This requires the sort of knowledge that is born from experience in working directly with regulatory agencies. Anyone who has ever made it through customs clearance in Melbourne would probably agree!

The Strength of our Agency Partnerships is part of our Service

We’ve been in the business for more than 10 years now, and we’ve forged strong bonds with industry leaders and regulatory agencies throughout the years. We’re accredited with the AU Department of Agriculture and Water Resources and we can guide you through understanding all the requirements and restrictions on trade through Australian customs.

Not only can we consult with you to create an efficient plan for the movement of your cargo, you can rely on the strength of our partnerships to ensure a quick transition through customs.

Keep your Shipments Moving with Whale Logistics

We know your business takes a lot to run, and it takes a balancing act to maintain a steady margin of profits. An increasingly global market throws a lot of variables into that process and can upset the balance and eat into your bottom line. Delayed shipments cause waste in your company that can be hard to recover from if they continue to stack up.

It takes an entire team of multi-talented and multilingual experts to keep your shipments–and your profits– on track. We’re that team. Whale Logistics has the connections, knowledge and expert staff to cut through the bureaucratic process. We can advise as to the best routes and shipping methods, and our brokers will handle all the customs paperwork on your behalf. We’ve got you covered whether you’re seeking customs clearance in Brisbane, Perth, Melbourne or Sydney.

Peace of mind is what you get when you work with our company, so contact us today and leave the hassle to Whale Logistics.

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