Customs Clearance in Melbourne, Sydney, Brisbane & Perth

Customs Clearance, Tariff and Quarantine Consultancy

Are you importing or exporting goods? Our team are experts and can advise on the laws and regulations that will
impact your next shipment. Talk to us today.
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Know your import and export obligations

Our expert team understand that when you’re shipping goods it’s vital to get the right advice from a professional customs broker. Importing Food and Perishable goods adds another layer of complexity, where knowledge and expertise are key.

To deliver the Whale Distinction our success team boasts a deep understanding of the laws and regulations that surround the import and export of goods. When you are working with us you will receive accurate and timely advice to help you manage costs and delivery schedules.

Whale’s industry-leading software empowers our customers to view your shipment status at all times. You can reliably gather data relating to duty payable on imports and even view information down to the product level and projected time of delivery for future jobs.

Customs Clearance Services include:

  • Electronic Lodgement of Import Declarations
  • Quarantine (DAFF) Permit Applications
  • Duty Refunds
  • Duty Drawbacks
  • Tradex
  • Temporary Imports
  • Landed Costings
  • Personal Effects

Department of Agriculture and Water Resources

All goods imported into Australia are subject to customs and quarantine controls. Whale is accredited with the Australian Department of Agriculture and Water Resources and are able to guide you through the maze of government regulations. Having a trusted expert’s advice on these matters removes the headache and risk of non-compliance.

To ensure timely clearance of your goods, we communicate with Customs and Border Protection, the Department of Agriculture and Water Resources Biosecurity and other agencies to ensure all requirements are met.

Tariff Consultancy

When importing goods into Australia, they must be declared using the correct forms and the appropriate tariffs paid. Understanding the duties and tariffs that are applicable on imported goods can be confusing and time consuming to decipher. Our team will assess your shipment for duties, Goods and Services Tax (GST) and other taxes to ensure your commitments are met. We can also provide advice during the costing stages of a project which can be useful when determining the viability of importing products for re-sale.

As well as ensuring you have the right documentation and permits, we will work with you to minimise the duty and GST payable through tariff concessions.

Expert Customs Consultancy

  • Compliance Audits
  • Customs Duty Analysis and Reduction Strategies
  • Tariff Classification Advice
  • Customs Valuation
  • Tariff Concession Applications
  • Free Trade Agreement Advice
  • Import / Export Industry Incentive Schemes

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Air Freight


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Customs Clearance


Warehouse & Distribution


Experience The Whale Distinction

If you are ready to put us to the test and experience exceptional service,
then please click here to contact us or call 61 2 9531 7662
Contact Us