Whale Logistics is a young and passionate organisation dedicated to delivering an efficient and unrivalled service across the globe!
Founded in 2006, Whale Logistics has built an enviable reputation as the leading provider of innovative and cost- effective supply chain solutions throughout the Asia Pacific region.
We invest in our people and the latest technology to ensure we can offer a superior and efficient service. Our team is the vital link in our operation and we actively recruit the industry’s best and brightest to ensure we are able to deliver unrivalled expertise and service. We have the best people to guide their professional development to ensure they continually evolve and grow.
Part of the Dolphin group, Whale Logistics boasts offices throughout Asia, USA, New Zealand Australia. We have a network of Global Partners and are delighted to be able to offer our clients a complete world-wide solution.
Our success map starts with our mission, which is adaptable. It details our drive as a company and serves as the standard against which we judge ourselves. Our ambition is to provide our customers with a map to success through competitive pricing, innovation and the Whale Distinction.
Our vision serves as the foundation for our map to success and guides every aspect of our business by describing what we need to accomplish in order to continue achieving sustainable, quality growth.
People: Create an environment for our people to grow and drive our company success and deliver the Whale distinction.
Partners: Nurture a winning network of customers and suppliers. Together we create mutual, enduring value.
Environment: Be a responsible organisation that makes a difference by helping build and support sustainable communities.
Productivity: Be a highly innovative and ever-evolving organisation.
Our map to success is what defines the Whale Distinction. Our success is delivered through:
We recognise that our people are the most important element of our business – they differentiate us from our competitors. Their knowledge and expertise ensures our service is efficient, professional and reliable.
We are service providers, we do not own planes, vessels, trains and trucks our product is our people and we invest heavily in them and our culture so that our product is industry leading and turns our clients into raving fans.
Everything we do must have the customer at the forefront of our decisions, we are always asking ourselves “will this delight our customer”. Our team is always looking to innovate, improve and enhance the services we deliver. The Whale corporate culture is built on these principles and our people strive to deliver on this promise every day.
Technology is key to improving productivity and customer experience, we only use or develop technology that adds value to our productivity or customer experience, our goal with any application is to boast productivity, empower our staff and enhance our customer experiences.
Our technology brand, Vision Technologies, provides the latest platform available in the market to help our clients streamline their orders, delivery, and reduce waste and cost. We aim to be pioneers in our technologies, and are already having agreements with leaders in the Robotic Process Automation space to enter the automation data area of supply chain management.
Our global network is one we are proud of. We have close relationships with agents, shipping lines, and our suppliers throughout Asia, Australia/New Zealand, and we are now expanding further to Europe and the Americas. We are close to our supplier, we have regular supplier events. Our suppliers are an extension of our business and they believe in our brand and what we are want to achieve to ensure we can deliver what our customers need.
Our Global Network also includes our clients. We offer all clients a dedicated customs success manager as their single point of contact. We have a rigid customer onboarding process to ensure we truly understand how our customers operate and how we can integrate into their day to day activities creating a seamless transition from their incumbent to Whale Logistics. Our senior management team monitor and review KPI’s and customer metric’s every week and month to ensure we are on the front foot, we are transparent with our clients as we always have a long term partnership mentality in everything we do.
Our Network is one the pillars of the Whale Distinction, our group has over 100 offices globally
throughout Asia, USA and Oceania and where we don’t have our own offices we have network of partners
that specialise in their respective countries.
When you have cargo to move, you need a partner with an extensive global network that will negotiate the best prices and ensure your delivery arrives at its destination on time and with minimal fuss. The Whale Logistics network covers:
South East Asia and North East Asia
Eastern Mediterranean, the Middle East, India and Pakistan, etc.
West Mediterranean, Europe, South Africa , New Zealand , Australia , Central and South America , etc.
USA and Canada
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